Interview with Frank Casale, CEO of The Outsourcing Institute, during the WBPO Forum, held last July 30 and 31, at the Hyatt Regency, in New Jersey, right across the Hudson river from Wall Street. In this interview, Franks answers the questions about his perceived challenges the Brazilian IT services companies face when looking to penetrate the North American market and what should the Brazilian government be doing to collaborate with it.
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